Climate
Summer (September to March): Days hot with warm evenings and temperatures range between 20°C and 45°C.
Winter (April to August): Days are warm with cool evenings and temperatures range between 5°C and 25°C.
Converters/ Adapters
All electrical outlets provide 220 volts, alternating current 50 (Hz).
Departure
We kindly request that you vacate your accommodation by 11H00 on the morning of your departure. This will enable us to prepare rooms for incoming guests. In the event of guests departing by any means other than own transport, you will be advised of your departure time on the evening prior to your departure.
Indemnity
It is very important that all Rietspruit Private Lodge guests complete our registration forms upon arrival. There is also an Indemnity Form which we require all guests sign on arrival, this document is available on the Contact Us page of this website. If for some unknown reason you didn’t get a chance to complete the above form, please consult your Lodge Manager.
Laundry Service
A complimentary laundry service is provided for all Rietspruit Private Lodge Guests. It is important to note that whilst every care is taken, we accept no responsibility for loss or damage to any guest clothing. If you wish to make use of the above mentioned service, we kindly request that you complete the list provided and place your clothing in the basket on your bed before 08:00. Weather permitting, we will return your clothing by the time you arrive back from your days hunting activities. Unfortunately a Dry Cleaning service is not available and we appreciate your co-operation in refraining from sending in these sensitive items of clothing for laundry.
Local culture
Northern Sotho (Sepedi) and Tsonga (Shangaan)
Lost / Found Property
Please contact your Lodge Manager in the event of having misplaced or found any personal property. The lodge does not accept any responsibility for damaged, lost or missing items.
Medical Attention
Please notify your Lodge Manager immediately if you require professional medical attention. We will then assist you by arranging transport to Vaalwater (local town about 40 minutes drive away), where our nearest local doctor is situated. Having your medical insurance details on hand will increase the efficiency of the above-mentioned emergency services.
Payment
Rietspruit Private Lodge can only accept Cash, Travellers Cheques or EFT transfers.
Power Failure
From time to time the bush gets the better of us and the electricity supply goes down. If this should happen, you will find a candle and matches in your bathroom.
There is emergency lighting in the general areas.
Room amenities
A limited range of guest amenities is available in your bathroom for you to use during your stay. If you have any special requirements, please contact the Lodge Manager. There are towels and bedding provided in all the rooms. If you have any special requirements, please contact your Lodge Manager.
Security
The Rietspruit Safaris and Private Lodge site is fully fenced and it is safe to walk about the lodge areas at night.
Swimming Pool
We kindly ask you not to use your camp swimming pool when it’s dark, unless it has been arranged with the lodge manager. Swimming towels can be arranged for use at the poolside. Please note this is a shallow pool and No Diving is permitted.
Smoking
No smoking is permitted in any of the rooms and other identified General Areas.